We aim to please so if you are dissatisfied with any product or service of ours we want to know about it so please contact us. We will exchange any product that is faulty. This does not affect your statutory rights as a consumer.
You can return anything for full credit to the below address:
Creative Partners (Aust) Ltd
C/O The Icon Depot
44/176 South Creek Road
Cromer NSW 2099
Credit / debit card statements Please note that on your credit / debit card statement, your order will show up as being charged to Creative Partners (Aust) Ltd. Creative Partners (Aust) Ltd is the company behind shave.com.au, King of Shaves, Fish, Headblade and CleverWhite.
In the unlikely event you discover a discrepancy on your bill from SHAVE.COM.AU (see Card Statements above), please contact us. If there is an error we will credit your card within 15 business days. Tax charges All items offered for sale include GST of 10%. The purchaser is responsible for any other taxes (such as import tax) that may be levied if you order outside of Australia.
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Please note that your consumer statutory rights are not affected by shave.com.au's 'small print'. This website is governed by Australian law.
We have thoroughly researched and strongly believe in all the products and advice offered here at shave.com.au. However, we are not doctors and are not familiar with any specific medical conditions that you may have. So please check with your doctor before radically changing any part of your daily health or grooming regimen. Use common sense when trying any new products or grooming regimens as they provide different results for different people. If you have any product comments, queries or whatever (!) please contact us.
Goods remain the property of shave.com.au until payment is received in full.